Gambling is entertainment. At Androslot, we are committed to making sure it stays that way for every Malaysian player on our platform — whether you are based in Kuala Lumpur, Penang, Shah Alam, or Johor Bahru. This page covers everything you need to stay in control.
Every tool listed here is available free of charge to all registered Androslot players. Access them directly from your account settings — no support ticket needed.
Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately — increases require a mandatory 24-hour reflection period before activation.
Cap the maximum amount you are willing to lose within a set time period. When your loss limit is reached, the system will automatically lock further gaming activity until the period expires. This is particularly useful for players who want to stay within a firm budget.
Set a maximum continuous playing session after which you will be automatically logged out. You can choose daily session caps ranging from 30 minutes to 8 hours. The system enforces this limit regardless of whether you are mid-session — a clear countdown is displayed throughout.
Receive regular on-screen reminders showing how long your current session has been active and your net win or loss for the session. Intervals can be set from every 15 minutes to every 2 hours. Reality checks are a gentle nudge to pause and reassess before continuing.
Take a structured break from the Platform without fully closing your account. Cooling-off periods are available for 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, you cannot log in, deposit, or access any games. The restriction cannot be reversed early once activated.
Request a long-term or permanent suspension of your Androslot account at any time. Options include 6-month, 12-month, or indefinite self-exclusion. Once activated, self-exclusion cannot be reversed during the selected period. All marketing communications will be stopped immediately and permanently.
How to activate any tool: Log in to your Androslot account and navigate to Account Settings > Responsible Gambling. All tools are available directly in your dashboard. If you need assistance activating a tool — especially self-exclusion — contact our support team via live chat 24/7 or email [email protected]. We will action self-exclusion requests immediately.
Setting a deposit limit is one of the most effective ways to ensure gambling remains within your personal budget. Here is how the Androslot deposit limit system works in practice.
Important: Any request to increase an existing deposit limit — or to remove a limit entirely — is subject to a mandatory reflection period. This delay is intentional and is designed to protect you from making impulsive decisions. We will not expedite limit increases under any circumstances.
If you feel you are losing control of your gambling — even temporarily — self-exclusion is the right tool to use. It is firm, effective, and we honour it without question.
If you choose indefinite self-exclusion, any request to reactivate your account will require a minimum 6-month waiting period, a written request, and a review by our responsible gambling team before any consideration is given to reinstatement.
Gambling-related harm affects people differently. It does not always look like a crisis. For many players across Malaysia — in Kuala Lumpur, Penang, or Johor Bahru — the warning signs develop gradually and can go unnoticed for a long time. Understanding what to watch for is the first step.
Common signs that gambling may be becoming a problem include:
Recognising one or more of these signs in your own behaviour does not mean you have failed. It means you are self-aware — and that self-awareness is the starting point for getting back in control.
Ask yourself these questions honestly. This is not a diagnostic tool — it is a moment of personal reflection. There are no right or wrong answers here, and nobody can see your responses.
Your gambling appears to be within recreational boundaries. Continue using deposit and session limits to stay in control.
Some warning signs are present. Consider activating deposit limits and setting a session time cap. Speak to someone you trust.
There are clear indicators of problem gambling behaviour. Please use our self-exclusion tool or contact one of the support organisations listed below.
Responsible gambling is not just a compliance checkbox for us. These are the concrete commitments we make to every Malaysian player on the Platform.
Whether you are betting on Liga Super Malaysia or playing slots late at night, these practical habits will help ensure gambling stays enjoyable and stays within your control.
Responsible gambling is not about gambling less — it is about gambling on your own terms, with clear boundaries that you set and maintain yourself.
Decide in advance exactly how much you are willing to spend — and treat that amount as money spent on entertainment, not as an investment you expect to get back.
Time passes quickly during gaming sessions. Use our session timer or set an external alarm. Stepping away after a defined period helps prevent fatigue-driven decisions.
Chasing losses is the single most dangerous pattern in gambling behaviour. If you have reached your budget for the session, stop. The next session starts fresh regardless.
Avoid gambling when you are stressed, emotional, exhausted, or under the influence of alcohol. Decisions made in difficult emotional states rarely reflect your actual limits and intentions.
Gambling should be one activity among many — not a primary hobby that crowds out friends, family, sport, exercise, and other interests. Balance is protective.
If gambling is causing you stress or anxiety, talking to a trusted friend, family member, or counsellor is one of the most effective first steps. You do not have to manage this alone.
If you need help beyond what Androslot's internal tools can provide, these organisations offer confidential, professional support for gambling-related concerns. All contacts listed below are text-only references — no external links are provided.
Malaysia's national welfare and counselling helpline, operated by the Ministry of Women, Family and Community Development. Available 24 hours, 7 days a week. Free to call from any Malaysian mobile or landline. Provides confidential counselling, crisis support, and referrals to local welfare services — including support for gambling-related issues affecting individuals and families.
GamCare is a UK-based charity and one of the world's leading providers of information, advice, and support for anyone affected by gambling-related harm. They offer a free helpline, online chat, and a forum community for peer support. Their resources are freely available internationally and are widely recommended by responsible gambling programmes globally.
Gamblers Anonymous is a fellowship of individuals who share their experiences, strength, and hope with each other in order to recover from compulsive gambling. Meetings are held regularly across Malaysia, including in Kuala Lumpur and Petaling Jaya, as well as internationally. Membership is free and all meetings are fully confidential.
Public hospitals throughout Malaysia — including Hospital Kuala Lumpur (HKL), Hospital Pulau Pinang, and Hospital Sultanah Aminah in Johor Bahru — provide psychiatry and addiction counselling services through the Kementerian Kesihatan Malaysia (KKM). Referrals can be made through your nearest government clinic or emergency department.
Befrienders provides emotional support to anyone experiencing emotional distress, loneliness, or suicidal thoughts — including those struggling with gambling addiction. The Kuala Lumpur centre is available by phone and email. Befrienders centres also operate in Penang, Johor Bahru, and other Malaysian cities.
Our 24/7 support team is trained to handle responsible gambling requests with sensitivity and without judgement. Contact us via live chat for immediate self-exclusion activation, or email the above address with any responsible gambling concern. We will always respond promptly and with full discretion.
Crisis Support: If you or someone you know is in immediate danger due to gambling-related distress, mental health crisis, or suicidal thoughts, please call emergency services (999) or Befrienders KL at 03-7627 2929 immediately. Talian Kasih (15999) is also available 24/7 for crisis support in Malaysia.
Set your limits, use the tools available, and play for fun. The Androslot Platform is built to support healthy, enjoyable gaming for Malaysian players aged 21 and above.
For players aged 21 and above only. Gambling can be addictive — please play responsibly.
If you need help, contact Talian Kasih at 15999 or email [email protected].